Talk to a human
Support, billing, feedback, or press: it all lands in the same inbox, read by the person who builds ReplyIG.
Email support
support@replyig.com
Replies typically within one business day. Billing issues are handled first.
Reporting a problem?
Include your Instagram username, the post you automated, and roughly when the comment happened. Your activity feed shows what ReplyIG did with each comment. A screenshot of that row solves most tickets in one reply.
Before you write: the FAQ covers keyword matching, Instagram account requirements, and what data we store. Deleting your account doesn’t need a ticket either. It’s self-serve, described on the data deletion page.