Support, billing, feedback, or press — it all lands in the same inbox, read by the person who builds ReplyIG.
support@replyig.com
Replies typically within one business day. Billing issues are handled first.
Include your Instagram username, the post you automated, and roughly when the comment happened. Your activity feed shows what ReplyIG did with each comment — a screenshot of that row solves most tickets in one reply.
Before you write: the FAQ covers keyword matching, Instagram account requirements, and what data we store. Deleting your account doesn’t need a ticket either — it’s self-serve, described on the data deletion page.
Set the reply once and let it run. The first automation is free, forever.
Continue with Instagram